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Customer service Glisshop
97%
Number 1 in customer satisfaction
Our customers ...
98,35%  will recommend Glisshop to a friend.
98,05%  will use Glisshop again.
96,99%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshopis to have our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole process of ordering. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :


> See all reviews
Global satisfaction
1 month 3 months
580 customers completed our satisfaction survey between 25/12/2016 and 24/01/2017 2348 customers completed our satisfaction survey between 26/10/2016 and 24/01/2017
Recommend Glisshop to a friend 97.93 % 98.35 %
Use Glisshop services again 97.41 % 98.05 %
Satisfied with the purchase 97.59 % 96.99 %
Browsing 97.07 % 98.05 %
Quality of the product pages 96.90 % 96.74 %
Choice helper 95.52 % 95.98 %
Products prices 96.03 % 96.99 %
Delivery costs 92.41 % 94.28 %
Speed of delivery 95.17 % 95.17 %
Quality of the courier 92.93 % 91.74 %
Quality of the packaging 96.21 % 95.85 %
Conformity of the products 97.76 % 98.09 %
Loyalty program 87.07 % 84.04 %
The welcoming (customers having called our hotline) 97.83 % 98.03 %
The advice 98.55 % 96.89 %
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