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Customer service Glisshop
97%
Number 1 in customer satisfaction
Our customers ...
98,07%  will recommend Glisshop to a friend.
97,89%  will use Glisshop again.
96,76%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Review from: MalcolmD


Ease of purchase



Le 23-04-2018


Review from: RobertB


Very professional and freindly service



Le 23-04-2018


Review from: Robert davidS


Service was fine.



Le 23-04-2018


Review from: IainS


Good and ti,ely delivery with good tracking so I knew when it would arrive



Le 22-04-2018


Review from: LaffitteP


Quite positive but hard to differenciate with other website from its contents.



Le 22-04-2018


Review from: JohnB


Great well laid out website. Good range of products and fast easy ordering. Couldn't ask for more.



Le 21-04-2018


Review from: RobertS


Excellent products, excellent prices, excellent service



Le 21-04-2018


Review from: TerryT


First place to look



Le 21-04-2018


Review from: CraigH


Found glisshop through browsing on google. The price of he products they offer and the website layout made it a must use for me when buying my ski gear



Le 20-04-2018


Review from: CassianF


Excellent website!! Delivery was very rapid. Within the next day.



Le 20-04-2018


Review from: BrettW


Excellent



Le 20-04-2018


Review from: CasimirJ


Reliable



Le 20-04-2018


Review from: MarkB


Some great end of season deals



Le 19-04-2018


Review from: MarkW


Good value



Le 19-04-2018


Review from: HughR


Give this site a try, it's well worth it.



Le 19-04-2018


Review from: KatherineE


Great experience



Le 19-04-2018


Review from: LyndonN


Good products at good prices



Le 19-04-2018


Review from: RachelB


Good service



Le 18-04-2018


Review from: AdrianoT


Excellent.



Le 18-04-2018


Review from: TonyM


Website is very good and very pleased with product.



Le 18-04-2018


Review from: DavidZ


Pretty good prices and voucher codes, fast postage and clear descriptions and good pictures. Hadnt heard of glisshop before, will use again next season.



Le 17-04-2018


Review from: RobertZ


I would recommend Glisshop.



Le 17-04-2018


Review from: RikkeE


-Professionel service



Le 16-04-2018


Review from: IoanP


Delivery was poor experience. The courier just drop the package over the fence as I was not home. Anybody could take it from there, or it could rain or snow on it damaging it. I thought the courier will call if...



Le 16-04-2018


Review from: KenA


Fast efficient value for money service



Le 15-04-2018


Review from: SimonT


good



Le 15-04-2018


Review from: StewartM


Good informed websiteexcelkentvpriceswith very good offers.Reliable and prompt delivery, package and contents arrived in good condition.



Le 15-04-2018


Review from: IanC


good products good price good service



Le 14-04-2018


Review from: AndrewG


Good



Le 14-04-2018


Review from: JoelS


I had a very good experience with the site and they were very friendly on the phone when I needed help



Le 12-04-2018


> See all reviews
Global satisfaction
1 month 3 months
503 customers completed our satisfaction survey between 26/03/2018 and 25/04/2018 2767 customers completed our satisfaction survey between 25/01/2018 and 25/04/2018
Recommend Glisshop to a friend 98.01 % 98.08 %
Use Glisshop services again 97.02 % 97.83 %
Satisfied with the purchase 97.22 % 96.78 %
Browsing 98.01 % 98.05 %
Quality of the product pages 96.62 % 96.31 %
Choice helper 97.22 % 96.39 %
Products prices 98.41 % 96.53 %
Delivery costs 85.88 % 86.59 %
Speed of delivery 96.42 % 96.02 %
Quality of the courier 94.04 % 94.04 %
Quality of the packaging 96.62 % 96.57 %
Conformity of the products 97.81 % 98.30 %
Loyalty program 88.87 % 88.76 %
The welcoming (customers having called our hotline) 95.04 % 97.36 %
The advice 95.04 % 94.57 %
  Compare View comparator
Available sizes :
  • Snowboard
  • Snowboard bindings
  • 154
  • SM (39.5 et -)
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