|Number 1 in customer satisfaction|
|Our customers ...|
|98,07%||will recommend Glisshop to a friend.|
|97,89%||will use Glisshop again.|
|96,76%||are happy with their order.|
Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.
Here are the results :
Review from: MalcolmD
Ease of purchase
Review from: RobertB
Very professional and freindly service
Review from: Robert davidS
Service was fine.
Review from: IainS
Good and ti,ely delivery with good tracking so I knew when it would arrive
Review from: LaffitteP
Quite positive but hard to differenciate with other website from its contents.
Review from: JohnB
Great well laid out website. Good range of products and fast easy ordering. Couldn't ask for more.
Review from: RobertS
Excellent products, excellent prices, excellent service
Review from: TerryT
First place to look
Review from: CraigH
Found glisshop through browsing on google. The price of he products they offer and the website layout made it a must use for me when buying my ski gear
Review from: CassianF
Excellent website!! Delivery was very rapid. Within the next day.
Review from: BrettW
Review from: CasimirJ
Review from: MarkB
Some great end of season deals
Review from: MarkW
Review from: HughR
Give this site a try, it's well worth it.
Review from: KatherineE
Review from: LyndonN
Good products at good prices
Review from: RachelB
Review from: AdrianoT
Review from: TonyM
Website is very good and very pleased with product.
Review from: DavidZ
Pretty good prices and voucher codes, fast postage and clear descriptions and good pictures. Hadnt heard of glisshop before, will use again next season.
Review from: RobertZ
I would recommend Glisshop.
Review from: RikkeE
Review from: IoanP
Delivery was poor experience. The courier just drop the package over the fence as I was not home. Anybody could take it from there, or it could rain or snow on it damaging it. I thought the courier will call if...
Review from: KenA
Fast efficient value for money service
Review from: SimonT
Review from: StewartM
Good informed websiteexcelkentvpriceswith very good offers.Reliable and prompt delivery, package and contents arrived in good condition.
Review from: IanC
good products good price good service
Review from: AndrewG
Review from: JoelS
I had a very good experience with the site and they were very friendly on the phone when I needed help
|1 month||3 months|
|503 customers completed our satisfaction survey between 26/03/2018 and 25/04/2018||2767 customers completed our satisfaction survey between 25/01/2018 and 25/04/2018|
|Recommend Glisshop to a friend||98.01 %||98.08 %|
|Use Glisshop services again||97.02 %||97.83 %|
|Satisfied with the purchase||97.22 %||96.78 %|
|Browsing||98.01 %||98.05 %|
|Quality of the product pages||96.62 %||96.31 %|
|Choice helper||97.22 %||96.39 %|
|Products prices||98.41 %||96.53 %|
|Delivery costs||85.88 %||86.59 %|
|Speed of delivery||96.42 %||96.02 %|
|Quality of the courier||94.04 %||94.04 %|
|Quality of the packaging||96.62 %||96.57 %|
|Conformity of the products||97.81 %||98.30 %|
|Loyalty program||88.87 %||88.76 %|
|The welcoming (customers having called our hotline)||95.04 %||97.36 %|
|The advice||95.04 %||94.57 %|