|Number 1 in customer satisfaction|
|Our customers ...|
|97,07%||will recommend Glisshop to a friend.|
|97,26%||will use Glisshop again.|
|95,80%||are happy with their order.|
Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.
Here are the results :
Review from: CharlesM
Review from: StephenP
Review from: MichaelW
Review from: PlamenP
Review from: MoyaK
Glisshop are now my go to for Ski Equipment, great service, prices, I had a call from them as they prepared my skiis to check all details.. brilliant
Review from: FionaM
A very easy site to navigate through and very competitive prices too. The customer service was great, both on the telephone and also by email.
Review from: JasonN
Great choice, service and value for money
Review from: KarlO
Will definitely buy from you guys again !
Review from: HristoP
Buy any time without hesitation
Review from: KateM
Excellent. Website not easy to browse on iPad
Review from: AiceC
Review from: DavidH
Highly recommended, deff worth using
Review from: MarkI
Very quick delivery, excellent prices and superb customer service. I will be using Glisshop again soon
Review from: CharlotteW
Easy and clear to understand
Review from: StephenM
Would use again without reservation, excellent service.... Very pleased
Review from: JaakkoJ
Everything went well. Ordering was easy, delivery fast and the product well packed. I can recommend Glisshop.
Review from: JaanaH
Review from: ChristopherL
Cannot fault the product or company. Brought a pair of Solar, £40, Cat 4 sunglasses for mountaineering, the quality outmatched that of far more expensive brands. Delivery was swift and arrived reasonably well ...
Review from: AlexS
Great site good customer service
Review from: ArturJ
We recommend !!!
Review from: ChrisP
so far so good, just need some snow!
Review from: HughM
Thoroughly recommend this site.
Review from: AndrewH
Service was great. The reps were knowledgeable and pointed me in the right direction
Review from: SimonS
The speed of the delivery is excellent and the price,loyalty points and service is hard to beat,I've purchased skis and bindings and poles and all are top products at very good prices
Review from: AntonS
Very good experience
Review from: CarolP
Glisshop is a great site, competitive prices, and helpful staff. However, very disappointed that we did not receive loyalty points on our spend of nearly £500. I have contacted them, they say they are updat...
|1 month||3 months|
|113 customers completed our satisfaction survey between 19/06/2019 and 19/07/2019||546 customers completed our satisfaction survey between 20/04/2019 and 19/07/2019|
|Recommend Glisshop to a friend||99.12 %||97.07 %|
|Use Glisshop services again||99.12 %||97.26 %|
|Satisfied with the purchase||97.35 %||95.80 %|
|Browsing||99.12 %||98.17 %|
|Quality of the product pages||97.35 %||97.44 %|
|Choice helper||97.35 %||96.71 %|
|Products prices||97.35 %||96.89 %|
|Delivery costs||92.04 %||89.76 %|
|Speed of delivery||96.46 %||94.70 %|
|Quality of the courier||92.92 %||93.42 %|
|Quality of the packaging||96.46 %||96.53 %|
|Conformity of the products||97.35 %||97.26 %|
|Loyalty program||82.30 %||83.18 %|
|The welcoming (customers having called our hotline)||100.00 %||96.60 %|
|The advice||100.00 %||93.20 %|