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Customer service Glisshop
98%
Number 1 in customer satisfaction
Our customers ...
98,81%  will recommend Glisshop to a friend.
98,57%  will use Glisshop again.
97,29%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Review from: EmilyT


Extremely helpful staff. Very quick delivery. Great value for money



Le 20-01-2018


Review from: JohnF


Very straight forward ordering and prompt delivery. A pleasure to deal with.



Le 20-01-2018


Review from: ValterP


Good prices all over erope



Le 20-01-2018


Review from: AndrewC


Very good



Le 19-01-2018


Review from: EssiP


Interesting



Le 19-01-2018


Review from: JoeG


Hassle free shopping, great prices & service.



Le 19-01-2018


Review from: FrankW


Great value and very clear.



Le 18-01-2018


Review from: SteveH


No problems whatsoever !



Le 18-01-2018


Review from: PhilT


Excellent process and great delivery from France.



Le 18-01-2018


Review from: TraceyC


very helpful and knowledgeable



Le 18-01-2018


Review from: RowanC


easy to use and well laid out



Le 18-01-2018


Review from: StephenE


Price, choice and information all excellent



Le 17-01-2018


Review from: TobyM


Very easy



Le 17-01-2018


Review from: KatharineI


Excellent service and well priced equipment.



Le 16-01-2018


Review from: LukasG


Excellent



Le 15-01-2018


Review from: LeeanneR


Very easy and quick



Le 14-01-2018


Review from: GarryO


Easy to use, the filtering system worked well. The ordering and payment process was easy and straight forward.



Le 14-01-2018


Review from: RobertS


Excellent



Le 14-01-2018


Review from: DavidW


Very helpful, great price



Le 14-01-2018


Review from: ErikaK


Easy order and as expected!



Le 13-01-2018


Review from: JohnR


Excellent communication, momoskis just aren't available in the uk and Glisshop were excellent



Le 12-01-2018


Review from: HenningM


Don't be afraid of buying online from this company.



Le 12-01-2018


Review from: SandieG


First purchase for me but very happy



Le 12-01-2018


Review from: EdwardW


Website was very easy to use. Well designed website



Le 11-01-2018


Review from: DavidB


Very efficient company, ordered my new board just after christmas, during a particularly snowy period in the alps, paid €9 for a 2 day delivery, and it did arrive 2 days later :) very happy!



Le 11-01-2018


Review from: Alpine skiing 50+ ye


With all due respect, the QST 106 is NOT a twin tip! It has twin ROCKER. There is a difference! That said, excellent skis - among the best in my extensive collection.



Le 11-01-2018


Review from: AdrianB


very good you should try it



Le 11-01-2018


Review from: PeterH


Wish you all good season 2018



Le 11-01-2018


Review from: HeatherK


Easy ordering!



Le 11-01-2018


Review from: FreddieP


Easy to use. Very good service



Le 11-01-2018


> See all reviews
Global satisfaction
1 month 3 months
541 customers completed our satisfaction survey between 23/12/2017 and 22/01/2018 2022 customers completed our satisfaction survey between 24/10/2017 and 22/01/2018
Recommend Glisshop to a friend 97.90 % 98.81 %
Use Glisshop services again 97.58 % 98.57 %
Satisfied with the purchase 95.64 % 97.29 %
Browsing 98.55 % 98.62 %
Quality of the product pages 97.25 % 97.71 %
Choice helper 94.02 % 96.38 %
Products prices 95.48 % 96.81 %
Delivery costs 90.79 % 90.62 %
Speed of delivery 93.38 % 95.14 %
Quality of the courier 92.25 % 92.76 %
Quality of the packaging 96.45 % 95.81 %
Conformity of the products 97.90 % 98.00 %
Loyalty program 85.95 % 88.57 %
The welcoming (customers having called our hotline) 96.73 % 97.54 %
The advice 94.12 % 95.09 %
  Compare View comparator
Available sizes :
  • Snowboard
  • Snowboard bindings
  • 154
  • SM (39.5 et -)
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