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Customer service Glisshop
93%
Number 1 in customer satisfaction
Our customers ...
86,43%  will recommend Glisshop to a friend.
96,90%  will use Glisshop again.
96,11%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Review from: MartinD


No problem with the website.



Le 16-05-2019


Review from: AndyM


Great service and would highly recommend.



Le 16-05-2019


Review from: CarlE


Good quick service and delivery



Le 15-05-2019


Review from: JohnT


Excellent service and reliable delivery



Le 15-05-2019


Review from: PriyaC


Great variety, with very competitive prices.



Le 15-05-2019


Review from: Carl fredrikH


Good



Le 14-05-2019


Review from: JamesG


Very easy to order. Skis were dispatched same day, and received 1 day later. Very helpful team, and the prices are exceptionally good - thank you! As yet, the skis are untested, but the bindings have been mount...



Le 13-05-2019


Review from: StuartF


Great skis at a good price



Le 13-05-2019


Review from: TomL


Would 100% use again. Excellent efficient service at a great price



Le 13-05-2019


Review from: RobertC


an easy way to buy. I couldn't find the right combination of ski/binding on the web. This was solved with quick phone call which was great.



Le 13-05-2019


Review from: DavidG


Very simple to deal with, excellent service



Le 12-05-2019


Review from: MatthewH


The third time I have purchased skis via Glisshop. One minor issue when trying to purchase skis with card payment combined with gift vouchers however, the team managed to rectify the problem for me.



Le 11-05-2019


Review from: WilliamB


You can trust, great price which helps when Ski racing is so expensive at times nice to find a bargain.



Le 11-05-2019


Review from: CharlieF


Everything was easy and once ordered was quickly delivered



Le 11-05-2019


Review from: IanM


Very easy to use



Le 11-05-2019


Review from: ChrisH


Go for it



Le 11-05-2019


Review from: MaryC


Happy with order



Le 10-05-2019


Review from: JamieC


Fantastic shop with great offers and excellent service.



Le 09-05-2019


Review from: LaingH


these are the first skis I’ve purchased. Did my research beforehand and knew exactly what I was after. Glissop has them on offer at the best price. I wasn’t disappointed. Great skis (I love them) great deli...



Le 09-05-2019


Review from: ScottF


But with confidence.



Le 08-05-2019


Review from: RoyR


Really good



Le 08-05-2019


Review from: JonathanW


They know what they are doing.



Le 08-05-2019


Review from: BraunG


Great assortment of skis



Le 07-05-2019


Review from: PeterA


Great product, great service - as always!!



Le 07-05-2019


Review from: WillE


Very good service. One item was returned with no problems.



Le 07-05-2019


Review from: ScottD


Good price and product, fast delivery



Le 06-05-2019


Review from: DavidC


Great, no hassle. The boots were in the sale so I got them at a good price



Le 06-05-2019


Review from: AntonyH


Unfortunately some items were not in stock and glisshop systems do not allow removal of an item or substitution without cancelling the entire order and making a refund which can take unto a week. On a large ord...



Le 06-05-2019


Review from: JouniT


this is working very fine.



Le 06-05-2019


Review from: AndrewL


Very good. I liked that you could choose between home delivery or selecting a local pickup point.



Le 05-05-2019


> See all reviews
Global satisfaction
1 month 3 months
208 customers completed our satisfaction survey between 19/04/2019 and 19/05/2019 1519 customers completed our satisfaction survey between 18/02/2019 and 19/05/2019
Recommend Glisshop to a friend 96.63 % 86.44 %
Use Glisshop services again 97.12 % 96.91 %
Satisfied with the purchase 96.15 % 96.12 %
Browsing 97.60 % 97.89 %
Quality of the product pages 97.60 % 97.17 %
Choice helper 96.63 % 95.79 %
Products prices 97.12 % 97.04 %
Delivery costs 89.42 % 87.36 %
Speed of delivery 96.63 % 95.26 %
Quality of the courier 94.71 % 92.76 %
Quality of the packaging 97.12 % 95.66 %
Conformity of the products 98.08 % 97.24 %
Loyalty program 81.73 % 86.70 %
The welcoming (customers having called our hotline) 100.00 % 95.73 %
The advice 93.85 % 92.21 %
  Compare View comparator
Available sizes :
  • Snowboard
  • Snowboard bindings
  • 154
  • SM (39.5 et -)