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Customer service Glisshop
97%
Number 1 in customer satisfaction
Our customers ...
98,75%  will recommend Glisshop to a friend.
98,91%  will use Glisshop again.
96,88%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Review from: StephenS


Very quick delivery and quality of service is good (Binding fitting)



Le 09-11-2018


Review from: ParS


.......



Le 09-11-2018


Review from: AndreaB


Wow what service. I made an error in my first order, which the staff helped me rectify, streetwise free. Can recommend Glass highly enough.



Le 09-11-2018


Review from: JohnH


Good range of products fast delivery and competitive prices. loyalty scheme is a bonus



Le 08-11-2018


Review from: GavinW


All good



Le 07-11-2018


Review from: BillT


Order with confidence!



Le 07-11-2018


Review from: ElvisK


trustable



Le 07-11-2018


Review from: CarloV


Great products, prices and delivery!



Le 06-11-2018


Review from: HuwC


Great products at unbeatable prices



Le 06-11-2018


Review from: SpencerB


Haven't used the skis yet but help wit hitting of bindings was first rate



Le 05-11-2018


Review from: LubomirA


I recommend!



Le 05-11-2018


Review from: DanielI


very good experience



Le 05-11-2018


Review from: LauraV


Definitely recommend using Glisshop, wonderfully products at great prices where the customer service is excellent



Le 05-11-2018


Review from: JasnaF


the best



Le 31-10-2018


Review from: WarrenB


Excellent service will use again



Le 31-10-2018


Review from: CalC


Shipping is CostlyWell run business and happy with products



Le 31-10-2018


Review from: PaulF


Very satisfied, this is not the first time I have ordered from ghem



Le 31-10-2018


Review from: SzidelD


Definitely recommend fast delivery



Le 30-10-2018


Review from: StephanieP


Used many times now, consistently very good.



Le 30-10-2018


Review from: RobC


Just simply the best website for skiwear and accessories! From browsing to delivery there is no better site!



Le 29-10-2018


Review from: GemmaS


Great service



Le 29-10-2018


Review from: MariuszC


All ok



Le 28-10-2018


Review from: MattiasL


Great



Le 28-10-2018


Review from: MarkH


used glisshop several times now and can't fault them, would definitely recommend.



Le 27-10-2018


Review from: PeterG


Superb!



Le 27-10-2018


Review from: RebeccaW


Very good service and excellent delivery speed at a very reasonable price.



Le 25-10-2018


Review from: StewartH


Great!



Le 25-10-2018


Review from: LudvigJ


Great



Le 25-10-2018


Review from: CharlotteL


Easy to use and quick with giving advice about products.



Le 24-10-2018


Review from: DarrenP


Excellent to deal with



Le 24-10-2018


> See all reviews
Global satisfaction
1 month 3 months
318 customers completed our satisfaction survey between 15/10/2018 and 14/11/2018 641 customers completed our satisfaction survey between 16/08/2018 and 14/11/2018
Recommend Glisshop to a friend 99.69 % 98.75 %
Use Glisshop services again 99.69 % 98.91 %
Satisfied with the purchase 98.11 % 96.88 %
Browsing 97.48 % 97.66 %
Quality of the product pages 96.86 % 96.88 %
Choice helper 96.23 % 96.26 %
Products prices 94.34 % 95.79 %
Delivery costs 85.22 % 88.30 %
Speed of delivery 95.60 % 94.70 %
Quality of the courier 94.03 % 93.92 %
Quality of the packaging 97.17 % 96.88 %
Conformity of the products 96.86 % 97.19 %
Loyalty program 87.74 % 87.83 %
The welcoming (customers having called our hotline) 98.97 % 98.86 %
The advice 97.94 % 98.30 %
  Compare View comparator
Available sizes :
  • Snowboard
  • Snowboard bindings
  • 154
  • SM (39.5 et -)