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Customer service Glisshop
95%
Number 1 in customer satisfaction
Our customers ...
94,70%  will recommend Glisshop to a friend.
96,91%  will use Glisshop again.
96,34%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Review from: GoranK


one of the top 5 websites for skiers



Le 21-03-2019


Review from: DuncanB


Excellent, quick service and delivered on time.



Le 20-03-2019


Review from: AnneS


Superfast delivery, well packaged, great price and good loyalty scheme



Le 20-03-2019


Review from: AnneS


Helpful staff, great product for a good price, more than satisfied. Fast delivery



Le 20-03-2019


Review from: AnneS


Very knowledgeable and helpful staff, great product at a great price, superfast delivery



Le 20-03-2019


Review from: AlH


Excellent service all round



Le 20-03-2019


Review from: Jesse alexandreR


Great place to order from and will be using again soon !!



Le 19-03-2019


Review from: ViktorijaK


Quick and reliable



Le 19-03-2019


Review from: AdeleT


I’ve found Glossop when my daughter started ski racing last year, being able to pay with 4 instalments meant I would get her the kit she needed and spread the cost



Le 19-03-2019


Review from: NicoleS


Excellent products and service



Le 19-03-2019


Review from: RichardE


Price and service excellent with good information on each product



Le 18-03-2019


Review from: PhilipM


Spot on



Le 18-03-2019


Review from: DewiW


Good product detail and help with sizing.



Le 18-03-2019


Review from: FrancescaH


Brilliant service



Le 18-03-2019


Review from: TrevorM


Excellent value and the order was delivered speedily and efficiently



Le 18-03-2019


Review from: AdrianL


This is the 2nd time I have ordered items from glissop and on both occasions it has gone faultlessly - including buying skis and bindings.



Le 18-03-2019


Review from: AlanC


Brilliant place to buy skis and other sports grar



Le 18-03-2019


Review from: StephenD


Easy online process. Boots arrived on time as per order confirmation



Le 18-03-2019


Review from: LindseyW


Quick and easy to use!



Le 18-03-2019


Review from: AntonioD


Check it out.



Le 18-03-2019


Review from: MarkA


Xxxx



Le 18-03-2019


Review from: RobertF


Excellent company to deal with. Never had a complaint and used them often in the past.



Le 17-03-2019


Review from: IanP


Good site, I have bought various items in previous years including skis



Le 17-03-2019


Review from: CallumM


All ok



Le 17-03-2019


Review from: DominicH


Great product at a great price. Surprising thing is the high level of personal service. happy to tailor required bindings to form new bundle, and phone call same evening to confirm boot being used, better still...



Le 17-03-2019


Review from: FrostH


Great all round



Le 16-03-2019


Review from: CorneliusR


Top company



Le 16-03-2019


Review from: MikkoM


Recommended



Le 16-03-2019


Review from: VilleP


good



Le 16-03-2019


Review from: RebeccaS


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Le 15-03-2019


> See all reviews
Global satisfaction
1 month 3 months
550 customers completed our satisfaction survey between 20/02/2019 and 22/03/2019 2543 customers completed our satisfaction survey between 22/12/2018 and 22/03/2019
Recommend Glisshop to a friend 82.00 % 93.71 %
Use Glisshop services again 96.91 % 96.81 %
Satisfied with the purchase 97.09 % 96.34 %
Browsing 98.00 % 97.84 %
Quality of the product pages 97.09 % 96.89 %
Choice helper 94.91 % 95.48 %
Products prices 96.73 % 95.36 %
Delivery costs 87.45 % 86.47 %
Speed of delivery 96.55 % 93.67 %
Quality of the courier 93.64 % 92.45 %
Quality of the packaging 96.18 % 96.19 %
Conformity of the products 98.00 % 97.21 %
Loyalty program 87.82 % 86.98 %
The welcoming (customers having called our hotline) 96.24 % 95.17 %
The advice 94.74 % 91.99 %
  Compare View comparator
Available sizes :
  • Snowboard
  • Snowboard bindings
  • 154
  • SM (39.5 et -)