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Customer service Glisshop
95%
Number 1 in customer satisfaction
Our customers ...
95,83%  will recommend Glisshop to a friend.
95,63%  will use Glisshop again.
95,63%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshopis to have our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole process of ordering. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Témoignage de : SusanG


Very simple to order and smooth process through to delivery



Le 19-05-2017


Témoignage de : MaynardM


The website is straightforward and easy to navigate



Le 19-05-2017


Témoignage de : Tom


I have been waiting for a refund for 6 months now after I was sold a faulty product. The lettering on my board came off after 1 day & I still haven't received my money back - £200! SHOP ANYWHERE ELSE BUT H...



Le 18-05-2017


Témoignage de : ChrisB


very straightforward



Le 18-05-2017


Témoignage de : AndyR


The price on the Palmer Crown snowboard couldn't be beaten by anyone on the web so I did wonder if it was too good to be true. However the board was dispatched quickly and arrived very well packaged. No problem...



Le 17-05-2017


Témoignage de : CatrinR


Good service and price



Le 17-05-2017


Témoignage de : SeanL


Good prices .Technical details like weights of ski/ binding etc were useful.



Le 16-05-2017


Témoignage de : OskarP


Good selection and great customer service before and after purchase. Fast replies via email and quality information.



Le 15-05-2017


Témoignage de : AnthonyN


My favourite snow shop website!



Le 14-05-2017


Témoignage de : BernardD


Seamless buying experience



Le 14-05-2017


Témoignage de : PhilipR


Excellent service, good value



Le 13-05-2017


Témoignage de : MatthewH


Simple to use website and very effective and flexible for putting packages of goods together.



Le 12-05-2017


Témoignage de : TomásV


Great prices and great customer service



Le 11-05-2017


Témoignage de : JohnS


My one stop shop for anything skiing. Never let me down in any way.



Le 11-05-2017


Témoignage de : JamesT


Excellent value and very smooth from start to finish, I have already recommended to all my friends to use the site



Le 11-05-2017


Témoignage de : DavidL


Perfect goods, quick delivery, reliable company.



Le 10-05-2017


Témoignage de : MagnusT


Great service and products!



Le 10-05-2017


Témoignage de : JohanO


That You have the most Product so check with You first



Le 10-05-2017


Témoignage de : NicholasC


Superb



Le 10-05-2017


Témoignage de : AlanH


An excellent service provided - at an exceptionally good price. Will definitely use them again



Le 09-05-2017


Témoignage de : MelinaB


Really efficient system, helpful website- made choosing the right skis for me simple and easy. The layout of the website is great for ammteurs due to its simplicity and helpful layout. Majorly satisfied with my...



Le 08-05-2017


Témoignage de : DavidT


Purchase here!



Le 08-05-2017


Témoignage de : GeoffreyG


Great product and service



Le 08-05-2017


Témoignage de : MartinR


You might not find your country available for delivery, even if it's in EU.



Le 08-05-2017


Témoignage de : LynC


Great



Le 06-05-2017


Témoignage de : AlexandraH


Brilliant service and excellent customerService and advice when buying skis. Would 100% recommend and will definitely use again



Le 05-05-2017


Témoignage de : EricE


Very satisfying. Great range of products



Le 05-05-2017


Témoignage de : WimB


Good products & service



Le 05-05-2017


Témoignage de : AlisonM


Glad I was told about Glisshop. An excellent service which I've used a couple of times.



Le 04-05-2017


Témoignage de : RichardM


Great shop-worth using-often the best price in the market place.



Le 04-05-2017


> See all reviews
Global satisfaction
1 month 3 months
184 customers completed our satisfaction survey between 23/04/2017 and 23/05/2017 1030 customers completed our satisfaction survey between 22/02/2017 and 23/05/2017
Recommend Glisshop to a friend 94.57 % 95.83 %
Use Glisshop services again 94.57 % 95.63 %
Satisfied with the purchase 97.28 % 95.63 %
Browsing 94.57 % 96.12 %
Quality of the product pages 94.02 % 94.76 %
Choice helper 90.76 % 93.40 %
Products prices 92.39 % 94.56 %
Delivery costs 91.30 % 88.45 %
Speed of delivery 92.93 % 93.98 %
Quality of the courier 94.57 % 93.11 %
Quality of the packaging 92.93 % 94.76 %
Conformity of the products 95.11 % 95.92 %
Loyalty program 85.87 % 86.21 %
The welcoming (customers having called our hotline) 98.04 % 96.43 %
The advice 96.08 % 93.93 %
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