x
en flag
£
Close
 
Close
 
Cart (0 item)
Customer service Glisshop
94%
Number 1 in customer satisfaction
Our customers ...
92,93%  will recommend Glisshop to a friend.
92,51%  will use Glisshop again.
97,43%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshopis to have our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole process of ordering. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Témoignage de : GenchoZ


Fast service!



Le 21-07-2017


Témoignage de : KayS


Always order from glisshop, amazing quick delivery and fantastic product x x x



Le 20-07-2017


Témoignage de : NeilG


Very pleased with the whole experience of b using from Glisshop.



Le 19-07-2017


Témoignage de : NickW


Excellent skis at a great price. Superfast delivery. This is the second paid of skis I've bought from Glisshop and have been delighted with the service provided on both occasions. Would definitely recommend.



Le 17-07-2017


Témoignage de : MarkR


I have used glisshop.co.uk on several occasions now. The prices are excellent and delivery, to the UK from France, is excellent - super fast. The loyalty program is an added bonus. Overall, very satisfied.



Le 15-07-2017


Témoignage de : JensenJ


I have shopped at glisshop 2 times without any problems



Le 14-07-2017


Témoignage de : MartinB


Very efficient service



Le 13-07-2017


Témoignage de : PhillipS


Great service delivered on time fast. I purchased a pair of new skis.



Le 13-07-2017


Témoignage de : WilliamD


Timely reliable delivery. Very well packaged. Products in pristine condition. I was concerned that I only apparently warranted a medium race top but, the sizing advice was correct and the top fits well, coverin...



Le 13-07-2017


Témoignage de : LynnL


Excellent shopping,very efficient from start to delivery,also very accommodating when I emailed a change in order.



Le 12-07-2017


Témoignage de : MattF


Top product, top service at a low prices



Le 12-07-2017


Témoignage de : SwiftG


An excellent buying experience and when I encountered a problem it was resolved quickly, easily and without any hesitation. I thoroughly recommend them!



Le 11-07-2017


Témoignage de : ReeveR


Make sure you look here before buying your skis great value top brands!



Le 10-07-2017


Témoignage de : PaulS


Great website, easy to navigate, good products, choice and prices. Excellent delivery, often free (DPD is my favourite carrier.) Easy to contact by phone if you need advice. I recommend Glisshop without hesitat...



Le 09-07-2017


Témoignage de : NikolasA


Great guys!



Le 09-07-2017


Témoignage de : DonaldM


good



Le 07-07-2017


Témoignage de : IavorK


best price ever, buying second pair of ski boots in the summer from here :)



Le 03-07-2017


Témoignage de : StuartS


This is my second order with Glisshop. Once again, it was trouble-free and the prices were very competitive. Glisshop is now the first site I check if I am in the market for ski equipment of any kind. I'm a fan...



Le 03-07-2017


Témoignage de : GrahamN


Excellent website, selection, information and pricing. Fast and efficient delivery.



Le 01-07-2017


Témoignage de : Stu


Despite emailing 3 times now ref claiming tax back I have received no response or heard anything about delivery. Could you please get back to me



Le 01-07-2017


Témoignage de : GrahamS


Very good and helpful!!!



Le 29-06-2017


Témoignage de : GrahamB


Prices always good and delivered very promptly would use again



Le 26-06-2017


> See all reviews
Global satisfaction
1 month 3 months
120 customers completed our satisfaction survey between 25/06/2017 and 25/07/2017 467 customers completed our satisfaction survey between 26/04/2017 and 25/07/2017
Recommend Glisshop to a friend 95.83 % 92.93 %
Use Glisshop services again 95.83 % 92.51 %
Satisfied with the purchase 99.17 % 97.43 %
Browsing 94.17 % 93.15 %
Quality of the product pages 93.33 % 92.51 %
Choice helper 95.83 % 91.65 %
Products prices 95.83 % 92.93 %
Delivery costs 94.17 % 91.22 %
Speed of delivery 91.67 % 90.79 %
Quality of the courier 88.33 % 89.94 %
Quality of the packaging 93.33 % 91.65 %
Conformity of the products 95.83 % 93.58 %
Loyalty program 87.50 % 84.37 %
The welcoming (customers having called our hotline) 97.06 % 95.93 %
The advice 94.12 % 93.50 %
Glisshop uses cookies to improve and customise your visit, to ensure a properly functionning website and to collect statistics. If you continue browsing, you consent to the use of these cookies. View privacy policy
X
Close