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Customer service Glisshop
Number 1 in customer satisfaction
Our customers ...
92,93%  will recommend Glisshop to a friend.
92,51%  will use Glisshop again.
97,43%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshopis to have our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole process of ordering. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Témoignage de : GenchoZ

Fast service!

Le 21-07-2017

Témoignage de : KayS

Always order from glisshop, amazing quick delivery and fantastic product x x x

Le 20-07-2017

Témoignage de : NeilG

Very pleased with the whole experience of b using from Glisshop.

Le 19-07-2017

Témoignage de : NickW

Excellent skis at a great price. Superfast delivery. This is the second paid of skis I've bought from Glisshop and have been delighted with the service provided on both occasions. Would definitely recommend.

Le 17-07-2017

Témoignage de : MarkR

I have used glisshop.co.uk on several occasions now. The prices are excellent and delivery, to the UK from France, is excellent - super fast. The loyalty program is an added bonus. Overall, very satisfied.

Le 15-07-2017

Témoignage de : JensenJ

I have shopped at glisshop 2 times without any problems

Le 14-07-2017

Témoignage de : MartinB

Very efficient service

Le 13-07-2017

Témoignage de : PhillipS

Great service delivered on time fast. I purchased a pair of new skis.

Le 13-07-2017

Témoignage de : WilliamD

Timely reliable delivery. Very well packaged. Products in pristine condition. I was concerned that I only apparently warranted a medium race top but, the sizing advice was correct and the top fits well, coverin...

Le 13-07-2017

Témoignage de : LynnL

Excellent shopping,very efficient from start to delivery,also very accommodating when I emailed a change in order.

Le 12-07-2017

Témoignage de : MattF

Top product, top service at a low prices

Le 12-07-2017

Témoignage de : SwiftG

An excellent buying experience and when I encountered a problem it was resolved quickly, easily and without any hesitation. I thoroughly recommend them!

Le 11-07-2017

Témoignage de : ReeveR

Make sure you look here before buying your skis great value top brands!

Le 10-07-2017

Témoignage de : PaulS

Great website, easy to navigate, good products, choice and prices. Excellent delivery, often free (DPD is my favourite carrier.) Easy to contact by phone if you need advice. I recommend Glisshop without hesitat...

Le 09-07-2017

Témoignage de : NikolasA

Great guys!

Le 09-07-2017

Témoignage de : DonaldM


Le 07-07-2017

Témoignage de : IavorK

best price ever, buying second pair of ski boots in the summer from here :)

Le 03-07-2017

Témoignage de : StuartS

This is my second order with Glisshop. Once again, it was trouble-free and the prices were very competitive. Glisshop is now the first site I check if I am in the market for ski equipment of any kind. I'm a fan...

Le 03-07-2017

Témoignage de : GrahamN

Excellent website, selection, information and pricing. Fast and efficient delivery.

Le 01-07-2017

Témoignage de : Stu

Despite emailing 3 times now ref claiming tax back I have received no response or heard anything about delivery. Could you please get back to me

Le 01-07-2017

Témoignage de : GrahamS

Very good and helpful!!!

Le 29-06-2017

Témoignage de : GrahamB

Prices always good and delivered very promptly would use again

Le 26-06-2017

> See all reviews
Global satisfaction
1 month 3 months
120 customers completed our satisfaction survey between 25/06/2017 and 25/07/2017 467 customers completed our satisfaction survey between 26/04/2017 and 25/07/2017
Recommend Glisshop to a friend 95.83 % 92.93 %
Use Glisshop services again 95.83 % 92.51 %
Satisfied with the purchase 99.17 % 97.43 %
Browsing 94.17 % 93.15 %
Quality of the product pages 93.33 % 92.51 %
Choice helper 95.83 % 91.65 %
Products prices 95.83 % 92.93 %
Delivery costs 94.17 % 91.22 %
Speed of delivery 91.67 % 90.79 %
Quality of the courier 88.33 % 89.94 %
Quality of the packaging 93.33 % 91.65 %
Conformity of the products 95.83 % 93.58 %
Loyalty program 87.50 % 84.37 %
The welcoming (customers having called our hotline) 97.06 % 95.93 %
The advice 94.12 % 93.50 %
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