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Customer service Glisshop
97%
Number 1 in customer satisfaction
Our customers ...
96,70%  will recommend Glisshop to a friend.
96,48%  will use Glisshop again.
98,68%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Témoignage de : IvorF


Good advice, great price and faster delivery than the shop down the road. What's not to like.



Le 12-10-2017


Témoignage de : MikaelJ


Great webshop



Le 05-10-2017


Témoignage de : CarlaM


Very easy to use the website.Ordering is simple and delivery is very quick.



Le 04-10-2017


Témoignage de : IanE


Easy to use and value for money technical reports and information very good



Le 03-10-2017


Témoignage de : CatoiA


I already recommended ur site. Best prices ever!



Le 03-10-2017


Témoignage de : SteliosP


Very good, great service. I would recommend.



Le 03-10-2017


Témoignage de : MarkB


Very competitive prices, and fast delivery



Le 02-10-2017


Témoignage de : RemiG


Very good



Le 02-10-2017


Témoignage de : MariusH


Great service.



Le 02-10-2017


Témoignage de : PeterC


Great price. Speedy delivery. Promotion code very useful and sent by e mail as a Glisshop customer.



Le 01-10-2017


Témoignage de : SheenaS


Really good choice of skis and bindings. Easy ordering system and helpful staff when additional info needed.



Le 30-09-2017


Témoignage de : PeterA


Excellent support and advice by chat and telephone. Delivery times rapid, and delighted with the products chosen.



Le 28-09-2017


Témoignage de : JonathanA


Very fast, good price.



Le 28-09-2017


Témoignage de : MinnaK


Good prices. Fast delivery.



Le 28-09-2017


Témoignage de : JakobW


Yes.



Le 27-09-2017


Témoignage de : GlennM


Good price, delivered quickly in perfect condition



Le 27-09-2017


Témoignage de : ShamsK


On line ordering of ski products can be tricky but I find glisshop very helpful in guiding me through the jargon. The rewards program has meant I have had good price reductions



Le 27-09-2017


Témoignage de : JamesW


Great selection and great prices, staff were happy to return my boots for a bigger size.



Le 26-09-2017


Témoignage de : SimonS


It's the first time I've used Glisshop's, and to be honest l was a bit warey as the company is based in France. The website was easy to use and very informative about each product. I purchased a set of Head sk...



Le 24-09-2017


Témoignage de : RobertM


Good



Le 22-09-2017


Témoignage de : FlorinC


Great



Le 21-09-2017


> See all reviews
Global satisfaction
1 month 3 months
49 customers completed our satisfaction survey between 21/09/2017 and 21/10/2017 454 customers completed our satisfaction survey between 23/07/2017 and 21/10/2017
Recommend Glisshop to a friend 100.00 % 96.70 %
Use Glisshop services again 100.00 % 96.48 %
Satisfied with the purchase 100.00 % 98.68 %
Browsing 97.96 % 96.26 %
Quality of the product pages 97.96 % 94.71 %
Choice helper 97.96 % 94.93 %
Products prices 97.96 % 95.59 %
Delivery costs 91.84 % 92.73 %
Speed of delivery 97.96 % 94.71 %
Quality of the courier 95.92 % 94.49 %
Quality of the packaging 97.96 % 94.05 %
Conformity of the products 100.00 % 96.70 %
Loyalty program 89.80 % 87.44 %
The welcoming (customers having called our hotline) 100.00 % 99.15 %
The advice 100.00 % 99.15 %
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