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Customer service Glisshop
96%
Number 1 in customer satisfaction
Our customers ...
97,07%  will recommend Glisshop to a friend.
97,26%  will use Glisshop again.
95,80%  are happy with their order.

Number 1 in customer satisfaction

Our top priority at Glisshop is to make our customers happy. Everything on the website is made and designed to help you choose the best equipment and improve the whole ordering process. Efficiency is key, from first advice to delivery.
To help us improve and be more efficient, we ask our customers to complete a survey about the quality of our service. Our customer service treats each feedback individually. The following table is a summary of them and gives you an idea of the overall satisfaction.

Here are the results :

Review from: CharlesM


Great



Le 12-07-2019


Review from: StephenP


Excellent service



Le 11-07-2019


Review from: MichaelW


recommend glisshop



Le 11-07-2019


Review from: PlamenP


Great



Le 11-07-2019


Review from: MoyaK


Glisshop are now my go to for Ski Equipment, great service, prices, I had a call from them as they prepared my skiis to check all details.. brilliant



Le 06-07-2019


Review from: FionaM


A very easy site to navigate through and very competitive prices too. The customer service was great, both on the telephone and also by email.



Le 04-07-2019


Review from: JasonN


Great choice, service and value for money



Le 03-07-2019


Review from: KarlO


Will definitely buy from you guys again !



Le 02-07-2019


Review from: HristoP


Buy any time without hesitation



Le 01-07-2019


Review from: KateM


Excellent. Website not easy to browse on iPad



Le 01-07-2019


Review from: AiceC


Nice



Le 01-07-2019


Review from: DavidH


Highly recommended, deff worth using



Le 30-06-2019


Review from: MarkI


Very quick delivery, excellent prices and superb customer service. I will be using Glisshop again soon



Le 30-06-2019


Review from: CharlotteW


Easy and clear to understand



Le 30-06-2019


Review from: StephenM


Would use again without reservation, excellent service.... Very pleased



Le 28-06-2019


Review from: JaakkoJ


Everything went well. Ordering was easy, delivery fast and the product well packed. I can recommend Glisshop.



Le 28-06-2019


Review from: JaanaH


So nice



Le 27-06-2019


Review from: ChristopherL


Cannot fault the product or company. Brought a pair of Solar, £40, Cat 4 sunglasses for mountaineering, the quality outmatched that of far more expensive brands. Delivery was swift and arrived reasonably well ...



Le 27-06-2019


Review from: AlexS


Great site good customer service



Le 26-06-2019


Review from: ArturJ


We recommend !!!



Le 24-06-2019


Review from: ChrisP


so far so good, just need some snow!



Le 24-06-2019


Review from: HughM


Thoroughly recommend this site.



Le 23-06-2019


Review from: AndrewH


Service was great. The reps were knowledgeable and pointed me in the right direction



Le 23-06-2019


Review from: SimonS


The speed of the delivery is excellent and the price,loyalty points and service is hard to beat,I've purchased skis and bindings and poles and all are top products at very good prices



Le 23-06-2019


Review from: AntonS


Very good experience



Le 22-06-2019


Review from: CarolP


Glisshop is a great site, competitive prices, and helpful staff. However, very disappointed that we did not receive loyalty points on our spend of nearly £500. I have contacted them, they say they are updat...



Le 20-06-2019


> See all reviews
Global satisfaction
1 month 3 months
113 customers completed our satisfaction survey between 19/06/2019 and 19/07/2019 546 customers completed our satisfaction survey between 20/04/2019 and 19/07/2019
Recommend Glisshop to a friend 99.12 % 97.07 %
Use Glisshop services again 99.12 % 97.26 %
Satisfied with the purchase 97.35 % 95.80 %
Browsing 99.12 % 98.17 %
Quality of the product pages 97.35 % 97.44 %
Choice helper 97.35 % 96.71 %
Products prices 97.35 % 96.89 %
Delivery costs 92.04 % 89.76 %
Speed of delivery 96.46 % 94.70 %
Quality of the courier 92.92 % 93.42 %
Quality of the packaging 96.46 % 96.53 %
Conformity of the products 97.35 % 97.26 %
Loyalty program 82.30 % 83.18 %
The welcoming (customers having called our hotline) 100.00 % 96.60 %
The advice 100.00 % 93.20 %
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Available sizes :
  • Snowboard
  • Snowboard bindings
  • 154
  • SM (39.5 et -)