Auvergnats, mountain dwellers, outdoor enthusiasts, sportsmen and women.
Since our creation in 1996, we have grown from a small, local, family-run business to a European-scale company with more than 70 employees. A number of them have been with us from the beginning, others have joined the adventure along the way.
We are proud to have a genuine gender diversity, with around 40% of our employees being women. Our youngest employees are trainees and just over the age of maturity, while our oldest are in their fifties and still just as motivated as ever. Everyone is on first-name basis and there is a good sense of cohesion both inside and outside the workplace.
As is the case with Nicolas for Alpine skiing and Benjamin for Nordic skiing, each department is managed by a Business Unit manager, a true expert in their field, who manages purchases and coordinates the work of his vendors and advisers. Valérie is in charge of receiving the products, which are stored in our warehouse, a real Alibaba cave managed by Fred. Every job has its importance at Glisshop, from the skiman who prepares your skis, to the after-sales service which ensures your satisfaction, via the Call Centre where our advisers answer your calls, chats and emails live.
Finally, Glisshop is also a group of "shadow" workers. The marketing department, human resource management, IT department: none of them are present when you call, but all of them are actively involved in fulfilling our main mission, which is to provide you with the very best possible customer experience.