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Our values

The Glisshop shop was established by Frédéric Morel and his wife Laurence in 1996 in Clermont-Ferrand. Three years later, the couple launched Glisshop.com an online store when, at the time, no one believed in the success of ski and snowboard sales on the Internet.

The following will prove them right...

Our DNA, our fundamental values

To become a consultant at Glisshop, the first requirement is a passion for the mountains and winter sports.
To cultivate their expertise, our experts receive brand-specific training and go out every year to test the equipment in private testing sessions.
This ensures that our staff remain motivated and inspired. And thus, guarantees an enthusiastic interlocutor and a friendly exchange on a shared passion.
Alpine skiing, snowboarding, Nordic skiing, ski touring, the practices are diverse but the passion as regards snow sports and the mountains is mutual.
And is equally as strong regardless of age, gender or experience.
Therefore, with so many ways to practice and so many practitioners, you are sure to find our 10,000 plus references satisfying. Thanks to partnerships with the biggest and most exclusive brands, we offer alternatives unlike any other in Europe.
Our job is not only to sell. It's also about sharing, supporting and advising.
Our mission is to provide the best possible advice to enable everyone find the right equipment suitable for their individual needs.
From the first descent to the perfection of carving, from the discovery of hiking to recommendations on equipment for an expedition, we are available by telephone, chat and e-mail to answer all your questions and concerns.
Our playground
Our playground
Crédits Photos : OT Sancy
Mountains, snow sports and outdoor activities
At Glisshop, this is a passion that has been cultivated from generation to generation... and as far back as we can remember!

Our love for summits?

It was born in the Middle Lands (among the most beautiful in the world).
A rugged and proud landscape of volcanoes and mountains, with hundreds of peaks rising above 1000 metres and cloud-top peaks.

Lovers of the great outdoors, this is where paradise begins....

The Massif Central is also the area where people live globally the highest between 500 and 2000 metres.
This is why in Auvergne, there is first and foremost a mountain dweller... A real one!

Crédits photos : OT Sancy
The birth of a passion
The birth of a passion
From father to son
In the Morel family, we ski before we can walk.

The mountains have always been a playground for the young and old alike.

Hiking, sealskins, snowsports: a passion that is practised with family and friends.

And as the passion is terribly contagious, we invite all snow sports enthusiasts and other lovers of the great outdoors to join us on our escapades.

It is a matter of transmission.

Proud of our mountains, our aim is to share them. It is by making people discover the beauty of our region that we make them love it. Moreover, Mr. Morel is convinced that the future of these mountains will depend on the development of tourism.

The Glisshop Spirit
The Glisshop Spirit
Snowsports is our passion
It is alive, in perpetual evolution and we have been cultivating it for 3 generations now.

We are proud to accompany the emergence of new practices and to anticipate tomorrow's aspirations.

We inaugurated our outlets with the first snow plan, launched the first e-commerce site dedicated to skiing, accompanied the birth of new snow sports, from monoskiing to snowboarding and parabolic skis, encouraged freestyle and freeride, developed cutting-edge expertise in digital, UX and seamless customer experience, developed customised products accessible to all.

Our Mission
Our Mission
Snow sports and fun for all
We advocate

for an enjoyable skiing experience for all.

We believe

that nature, beauty and sport are COMMON GOODS that must be accessible to ALL.

We defend

an inclusive approach to the mountains and winter sports.

This is our heritage, our history.

This is particularly true today, with the new generations becoming more and more sedentary and far detached from nature.

At Glisshop, we believe that it is by having fun that we learn to move and love sport.

It is by experiencing the mountains that we learn to love and protect them for future generations.

The Glisshop team
The Glisshop team
A family with over 70 members
Auvergnats, mountain dwellers, outdoor enthusiasts, sportsmen and women.

Since our creation in 1996, we have grown from a small, local, family-run business to a European-scale company with more than 70 employees. A number of them have been with us from the beginning, others have joined the adventure along the way.

We are proud to have a genuine gender diversity, with around 40% of our employees being women. Our youngest employees are trainees and just over the age of maturity, while our oldest are in their fifties and still just as motivated as ever. Everyone is on first-name basis and there is a good sense of cohesion both inside and outside the workplace.

As is the case with Nicolas for Alpine skiing and Benjamin for Nordic skiing, each department is managed by a Business Unit manager, a true expert in their field, who manages purchases and coordinates the work of his vendors and advisers. Valérie is in charge of receiving the products, which are stored in our warehouse, a real Alibaba cave managed by Fred. Every job has its importance at Glisshop, from the skiman who prepares your skis, to the after-sales service which ensures your satisfaction, via the Call Centre where our advisers answer your calls, chats and emails live.

Finally, Glisshop is also a group of "shadow" workers. The marketing department, human resource management, IT department: none of them are present when you call, but all of them are actively involved in fulfilling our main mission, which is to provide you with the very best possible customer experience.

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