1. The advanced search engine: You'll find it everywhere on our website, as a sidebar on our listing pages. It allows you to select conditions and refine your selection: brand, level, style, etc. When you select them, only the relevant products will show.
2. You can contact us on the 020 3129 3301: skis feature fine technologies and affect your safety. It is important to make sure that the skis you've selected will suit you. Call our landline and get in touch with our team for any questions regarding these products.
All skis you purchase on our website are factory-waxed and tuned. This means they are ready to hit the slopes. However, gear tends to wear and in order to keep it in its best shape, you need to maintain base and edges on a regular basis.
Maintaining your skis is essential for a smooth glide and a solit grip. Frequency of maintenance may vary depending on how often you use your skis, or on how damaged they are. We recommend you to wax them every 10 riding days and at the end of the season. Edges need to be tuned up to 2 times per season if you want to keep a good edge control. However, don't overdo it. Tuning is basically scraping off material. If you do it too often, the edges will vanish after some time.
When your base is damaged and shows shallow scratches or rock gouge, it is possible to repair it.
You can get these repairs done by professional ski shop, or if the gouge is only superficial you may repair it yourself. To do so, you will need special tools and materials such as wax, Ptex for repairing bases, edge sharpeners, etc. You can find them on our website.
All products benefit from a manufacturer guarantee, as long as the damage is caused by a manufacturing defect (may it be hidden or obvious).
Usually, the manufacturer guarantee lasts two years.
Only the manufacturer is able to decide if there has been a 'manufacturing defect' or a 'misuse'. Glisshop is only an intermediary between you and the manufacturer.
The manufacturer's guarantee will not apply if the problem comes from a misuse.